360 Degrees of Management: Managing Up, Down, and Across

Presented at ISE EXPO in Dallas, Texas, on August 20, 2024

Picture this: You find yourself at the epicenter of a whirlwind, navigating a complex network of relationships within your organization. The weight of responsibilities presses upon you, as you strive to achieve success not just for yourself but for the entire team. In this ever-evolving landscape, where collaboration and synergy are paramount, the skill of managing up, down, and across becomes an art in itself.

During this presentation, we’ll discuss the 360 Degrees of Management: Managing Up, Down, and Across. Prepare yourselves for an exhilarating journey as we delve into the profound world of effective management practices. Throughout this expedition, we will uncover practical strategies, insightful anecdotes, and thought-provoking examples to illuminate the path ahead. My aim is to equip you with the tools and knowledge to thrive in this diverse workplace, where success is not an individual achievement but a collective triumph.

Session duration: 30 minutes

About the Presenter

DeQuan Jones started his professional career as the Director of Information Technology for Bennett College in Greensboro. While in this role he worked to modernize the institution by first refreshing the network, then adding valuable layered services to provide a better end user experience for the campus community. After overseeing countless major projects, he then decided to move over to the corporate world by accepting an offer at the Center for Creative Leadership. At CCL he worked as the Sr. VoIP Engineer for the organization where for many years he assisted the infrastructure team with bringing stability to their global VoIP environment. Currently DeQuan works as a Network Engineer at the University of North Carolina at Greensboro where he has the awesome opportunity to assist the faculty, staff and students with issues related to the campus network infrastructure. His most recent project was serving as the network SME for the campus migration from Cisco VoIP to Microsoft Teams for voice.